A multinational company in field of ERP software development
announces the following open vacancy
Title: Account Executive
Job Description:
Manage the relationship with customers allocated mainly in USA and Canada
Receive customers online tickets and forward it to the suitable support queue
Follow-up to ensure that appropriate changes were made to resolve customers' problems
Contact customers to respond to inquiries
Follow-up Customer acceptance queue
Adding new tickets
Handling rework tickets
Close support tickets
Job Requirement:
B.S of Commerce or business administration English section is preferred
Fluent in English " Speaking, writing, and reading is a must
Customer services background is preferred
Ability to work well in a team
Problem-solving skills
A strong customer focus
Ability to prioritize your workload
Attention to detail
Willingness to work on New York time " Monday to Friday from 3:30 pm to12:00 am Cairo Time"
If your qualifications meet the above mentioned requirements, please send your CV to the following E-mail jobs@ariany.com Please make sure to include the Job Title in the subject
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