Customer Service

Life Concept Group “Training Center” is seeking Customer Service in contact center.

Company’s Brief:



 
Life Concept Group is a human development company that provides training in the following fields:

...• Religious sciences and the Holy Quran

• Languages

• Soft skills

• Kids tailored programs

• Computer

• Multimedia

Qualifications and Required Skills:

• Multi-Tasking skills

• Scheduling and Coordination skills

• Ability to think quickly and logically to ensure expedient response to customer inquiries.

• Shall have ability to work with patience and courtesy in customer relations.

• Selling Skills

• Accuracy

• Fluency in English (Written and Spoken)

Main Duties:

• Receive and handle customers’ issues over the telephone, including billing inquiries, sales opportunities

• Respond to customer correspondence in appropriate manner.

• Accurately enter order information, including updating of customer accounts, telephone and contact numbers.

• Promote sales by explaining available services.

• Use provided training materials and job tools to quickly and accurately resolve customer issues.

• Coordination for training schedule.

Experience







2 - 5 years in filed

If you are interested, please send your C.V. at (hr@lifeconceptgroup.com) E-Mail Subject (CS001)See More